Pricing and Fees

While browsing, am I seeing the ticket prices per ticket or for all of the tickets in the listing?
You are shown the price of a single ticket while browsing for tickets. Once you choose your ticket quantity and click "Buy," you will start the ...
Wed, 5 Oct, 2016 at 11:02 AM
Who sets the ticket prices on your website?
The ticket prices on our website are set by the reseller that listed the tickets on our website. The prices are based on the price that fans are currently...
Wed, 5 Oct, 2016 at 11:03 AM
Am I able to contact the seller who listed the tickets to offer or negotiate the price?
Sellers typically list their tickets at the lowest price they are willing to accept them for. In order for us to protect everyone's privacy, we do no...
Wed, 5 Oct, 2016 at 11:03 AM
Are better seats more expensive?
Tickets that are more expensive may not always be the better seats. Sellers have the ability to control the price of their tickets, so price for tickets i...
Wed, 5 Oct, 2016 at 11:03 AM
Will the price of the ticket drop as the event date gets closer?
This will not always be the case. Ticket prices can actually rise as an event date gets closer if there is a high demand. There is always the risk of the ...
Wed, 5 Oct, 2016 at 11:04 AM
Are there additional fees that are going to be applied to my order?
During the checkout process you will be able to see a breakdown of all charges which includes the price of the tickets, service fee, and delivery fee. The...
Wed, 5 Oct, 2016 at 11:04 AM
Am I able to switch the form of payment after the order has been placed?
We do not have the ability to change what form of payment was used for an order once it has been placed.
Wed, 5 Oct, 2016 at 11:05 AM
The price that is on the ticket is different from what I paid. Why is that?
The price that you may see on the ticket is known as the "face value", which is the original price of the ticket that the venue was selling them...
Wed, 5 Oct, 2016 at 11:05 AM
Am I able to exchange my tickets or refund the difference if prices have gone down for tickets that are similar to the ones I purchased?
No, we are unable to exchange tickets or refund the difference if the price has changed. As we operate on the secondary market, this also means that we ar...
Wed, 5 Oct, 2016 at 11:06 AM